In this insightful interview, conflict resolution expert Ron Price shares practical strategies for leaders to manage and prevent conflicts effectively. Conflict is inevitable and you can learn to handle it effectively to save the relationship. Discover how to lead with purpose, foster understanding, and build stronger relationships through disciplined communication and empathy.
For Your Leadership Toolkit:
Sound bites
"Timing is crucial in conflict management"
"Empathy is key to effective leadership"
"We judge ourselves by our motives; we judge others by their actions."
Chapters
00:00 Introduction to Conflict Resolution
03:01 Understanding Conflict in Leadership
05:57 The Concept of 'Playing Nice'
09:10 The Importance of Timing in Conflict
12:08 Self-Regulation and Emotional Intelligence
14:57 Techniques for Managing Conflict
18:10 Empathy and Leadership
20:51 Navigating Conflict Without Authority
23:56 The Role of Listening in Leadership
26:55 Rapid Fire Questions and Closing Thoughts
Resources
Ron Price's Website: https://ronprice.com
Ron Price’s email: ron@ronprice.com
Conflict CPR Mastery Course - https://ronprice.com/conflict-cpr-mastery
Books: series Play Nice in Your Sandbox